Casino Lac-Leamy Ottawa brings together two distinct products - a government-regulated resort in Gatineau and a
separately licensed online platform. The questions below cover both sides of the operation.
What are the opening hours of the casino floor?
The gaming floor runs from 9:00 to 3:00 Sunday through Thursday. Friday and Saturday nights extend to 5:00.
Hotel amenities including room service and the front desk operate around the clock regardless of floor hours.
Does the hotel require a separate booking from the casino?
Yes, the hotel and casino operate as independent bookings. Reserve your room directly through Hilton
Lac-Leamy Gatineau or the resort website, and casino floor access comes automatically as a guest. Some room
packages include a CAD 40 chip credit at check-in - confirm availability when you book.
Is there a dress code on the casino floor?
The casino does not enforce a formal dress code, but smart casual is the standard expectation, particularly
in the evening. Clothing with offensive graphics or language is not permitted. The theatre and higher-end
dining venues expect a slightly more polished appearance.
What makes Lac Leamy Casino Canada different from other casinos in the region?
It is the only full resort destination of its kind between Montreal and Toronto. The property combines a
casino floor, a four-and-a-half-star hotel, a 1,100-seat theatre, an international spa, and multiple dining
venues on a single connected site. Competing properties in the Ottawa-Gatineau area operate as standalone
gaming venues without this range of amenities.
Can I bring children to the resort?
Children are welcome in hotel areas, the pool complex, and select restaurant venues. The casino floor, Bar
7, and the theatre are restricted to guests 18 and older at all times. Children under 17 stay free when
sharing a room with parents.
How do I access the online platform on mobile?
The Lac Leamy Casino app for online play does not require a download. Open the platform through your iOS or
Android browser and the interface adjusts automatically to your screen. All features available on desktop -
including live dealer tables, sports betting, and account management - work identically on mobile.
What identification is accepted at the casino entrance?
Valid government-issued photo ID is required for all guests entering the casino floor. Accepted documents
include a passport, provincial driver's licence, or permanent resident card. Digital copies and screenshots
are not accepted - the original document must be presented in person.
Is there a no-deposit bonus available on Lac Leamy Casino online?
Yes. New players receive CAD 10 in bonus funds after completing account verification and subscribing to the
official newsletter. No deposit is required to claim this offer. Additional bonuses become available across
the first four deposits, with a total potential welcome package of up to CAD 1,100.
Does the resort offer shuttle service from Ottawa?
The resort is served by the STO Rapibus rapid transit line, with Station Lac-Leamy located directly at the
property entrance. Private shuttle operators also run scheduled routes from Ontario via McCoy Bus Service,
from north of Montreal via Voyages Blainville, and from the Eastern Townships via Expression Voyages. The
trip from downtown Ottawa by transit takes roughly 20 to 25 minutes.
How do loyalty points work for regular floor visitors?
The floor loyalty programme tracks every bet you place and converts wagers into points automatically. Casino
Privileges Lac-Leamy members earn one point per CAD 1 wagered on slots, with table games accumulating at a
slower rate. Points are redeemable at the casino cage for gaming credits or hotel services, and the 15%
discount on dining and spa applies from the entry tier onward.
